Frequently Asked Questions

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We offer various services including administrative tasks, scheduling, travel arrangements, event planning and coordination, personal errands, and more.

We have a simple, three-step process to connect you with the right assistant. First, we’ll conduct a one-on-one call to understand your needs and goals. Based on this information, we carefully match you with a qualified virtual assistant who best meets your requirements.

At Sky VA Hub, we prioritize client success by offering specialized assistance tailored to each client’s industry and needs. We are committed to going "Beyond Boundaries, Beyond Expectations" and provide ongoing support to help you get the most out of your virtual assistant. 

Absolutely! We understand that your business needs can change, and we’re here to adapt with you. Whether you want to add more tasks, scale back, or focus on different areas, our team can accommodate your evolving needs. 

Yes, we take confidentiality and data security very seriously. All our virtual assistants sign non-disclosure agreements (NDAs) and follow strict data privacy guidelines to ensure your information is protected. 

You can communicate with your virtual assistant through various channels, including email, phone, or video calls, depending on your preference. We work with you to establish a communication schedule that best fits your needs. 

We offer flexible billing options based on your preferred plan, whether it’s hourly, monthly retainer, or project-based. Invoices are issued regularly, and payments can be made through various secure methods. 

Yes, if you feel that the initial match isn't the best fit, we’re here to help. Sky VA Hub is committed to your satisfaction, and we’ll work with you to find an assistant who better aligns with your needs. 

Our virtual assistants are trained to onboard themselves with minimal input from you. We aim to make the transition seamless, so you can focus on your business while your assistant gets up to speed quickly. 

No worries! We’re here to guide you every step of the way. We’ll help you identify tasks to delegate and establish a clear communication plan. Many of our clients are new to virtual assistance, and we’re here to make the experience smooth and successful.